Privacy Policy

Information We Collect

When you use our website or place an order, we may collect the following information:

• Name, email address, phone number, and delivery address
• Payment information (processed securely through our payment partners)
• Browsing data such as pages visited, device type, and IP address
• Information you provide when contacting our support team

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and services
• To send promotional offers and updates (only with your consent)
• To comply with legal obligations

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings.

Data Sharing

We do not sell your personal information. We may share your data with trusted third parties only as necessary to:

• Process payments (e.g., M-Pesa, card processors)
• Deliver your orders (e.g., courier partners)
• Comply with legal requirements

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@shavillelectronics.co.ke.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.